Refunds for fans
When you can get a refund and how long it takes.
When refunds are issued
| Situation | Refund? |
|---|---|
| Fan Meet is cancelled by the creator (admin-approved) | Full refund |
| Fan Meet closes without reaching minimum applications | Full refund |
| Creator picks a different applicant | No refund |
| You change your mind after paying | No refund |
| Duplicate payment due to a technical error | Resolved case-by-case |
How long refunds take
Refunds are processed through Razorpay and typically appear in your account within 5 to 7 business days. The exact timing depends on your bank or UPI provider.
Why there is no refund when a different fan is chosen
The application fee covers the creator's time to read your answer and consider your application - that process happens regardless of the outcome. The fee is not a ticket to win; it is the cost of a genuine application.
If you have not received a refund after 7 business days, contact support@aaggi.com with your transaction ID.
Was this helpful? If you have more questions, reach us at support@aaggi.com or visit the support form.